Privacy and Data Policy
This Privacy Policy explains how we at Sloty collect, use and protect the personal information you give us when you register an account, deposit funds or use our site and services. We take your privacy seriously and set out below the types of data we handle, why we process it, how we keep it secure and how you can exercise your rights.
Types of data we collect
We collect several categories of information depending on how you use our services. This includes personal data you provide directly, technical data collected automatically and transactional records relating to your account activity.
Personal data
Personal data covers information you submit when you register or verify your account. Typical items include your full name, date of birth, contact details, postal address, nationality and identity documents where verification is required. We also collect payment details when you make deposits or withdrawals, although full card details are generally handled by our payment partners.
Technical data
Technical data is gathered automatically when you visit our site. This includes IP address, device type, browser version, operating system, page views, search terms and connection metadata. We use this data to maintain the service, troubleshoot issues and improve site performance.
Transactional data
Transactional data covers your account history and activity such as deposits, withdrawals, bets, game play, bonuses and any communications with our support team. We keep records of these transactions to operate your account and meet regulatory or audit requirements where applicable.
How we use your information
We use your data to create and manage your account, process payments, verify identity, prevent fraud, provide customer support and ensure compliance with legal obligations. We may also use data to send service messages and, where you consent, marketing communications. We do not sell your personal information to third parties for marketing purposes.
Data protection practices
We protect your information using technical and organisational measures such as encryption in transit, access controls, secure servers and regular backups. Access to personal data is restricted to authorised staff and contractors who require it to perform their duties. We also train our team on data handling and confidentiality.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable key site functions and analyse site usage. Some cookies are essential for account access, while others help with performance and advertising. You can manage cookie settings through your browser or by using the controls on our site. Opting out of non-essential cookies may limit some features.
Information sharing and third parties
We share information with service providers who help deliver our services. Typical recipients include payment processors, identity verification and fraud prevention suppliers, IT and hosting providers, and legal or regulatory authorities when required. All third parties are contractually required to protect your data and only process it for specified purposes.
User rights
You have the right to access the personal data we hold about you, request correction of inaccurate data and ask for deletion where we are not required to retain it for legal or regulatory reasons. You may also withdraw consent to direct marketing at any time and object to certain processing in line with applicable law.
Access, correction and deletion
To exercise your rights, please update your account settings or contact our support team at [email protected]. We aim to respond promptly and will verify your identity before making changes. If you remain dissatisfied with our handling of your request, you may contact the relevant supervisory authority.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal requirements. Any significant changes will be posted on the site and, where appropriate, notified to account holders. Please check this page periodically to stay informed about how we handle your personal information.